Cat owners go to great lengths to keep their feline masters (er, friends) happy. That explains the success of Entitled Cat Boston, a new luxury cat-sitting service that opened late February, but is already racking up some rave online reviews from some satisfied kitty owners. Owner, sitter and self-proclaimed cat lady Katherine Bergeron—who also co-owns alternative art space Torrent Engine 18—attributes that to her service’s special attention to detail and care.

“There are a lot of people whose cats are like their kids,” she says. “It’s not just, ‘oh, you know, we’ll dump food in a bowl and she’ll probably be fine.’

Entitled Cat’s sitting services extend far beyond dumping food in a bowl. For the price of $39 per half hour visit—though Bergeron says she almost always ends up staying with the cat for far longer because “I want to be there, because I actually enjoy their company!”—Bergeron will come to your home and make sure your cat is taken care of from nose to tail.

That care includes nail clipping, grooming, one-on-one playtime (she’s been known to make a play “kitty tunnel” out of paper bags to keep her charge stimulated and engaged if the owners are gone for more than a few days), feeding and even some less pleasant jobs.

“I don’t really put this in my literature, but I actually wash out the cat box, which almost nobody does,” she says. “I mean, I’m almost wondering if maybe I should tell that to some people, because they hardly ever do even if they get dumped out regularly.”

It’s a dirty job, but Bergeron says she’s more than happy to do it. She’ll also administer medications (free of charge if it’s a simple matter of giving a cat a pill with its food, for a reasonable extra charge if it’s a more complicated process) and accommodate special requests. Bergeron makes a personalized house call before accepting any job, to meet both the cat and their owner and to deliver a questionnaire outlining any needs or wants.

“I had one client who asked that I have a fresh Brita water in a regular ceramic cup for her cat because her cat thought of herself of a person,” she laughs. “She was an only cat so she drank out of a regular water bowl, but she also liked to drink out of a ceramic cup. She would just hop up on the table and drink out of her ceramic cup because she thought she was a person!”

Bergeron tends to think of her four-legged clients as little people as well. And, she says, she’s never met a cat she hasn’t liked.

“I like all cats. I’m good with very shy cats, [but] I’m good with more gregarious cats. I am fairly adapted to a lot of the personalities of different cats,” she explains. “There are cats that will bounce right up to you and meow at you and are ready to get pet. And there are some cats who will hide under the couch. Either one is fine with me. I think that’s all part of their owner’s personality. If they really care about the cat, they’ve probably raised it long enough that they’re able to give it a personality so they trust people. Something a lot of people don’t know about cats is that you actually have to raise them to trust people, they’re not like dogs where they’re automatically trusting.”

With so many positive reviews just a few months in business, Bergeron hopes Entitled Cat will continue to grow, but, no matter how big it gets, she plans to remain just as hands-on.

“I really like doing it. It’s a passion project, because I really do love cats,” says Bergeron, who doesn’t own a cat of her own, because her partner is allergic. “When I was in junior high, we would have a classroom show where we would have a format where people would read the news at the front of the class. I had an animal show and I answered questions about animals. I was a pretty dorky kid. I brought my cat in for show and tell!”

For more info about Entitled Cat Boston visit entitledcatboston.com.